Yelp accuses restaurant of posting its own positive reviews
Adam Murphy and his team did the piece and I responded via email;
When people visit yelp ….yelp collects their IP address, the type of operating system (XP, Vista, 7, 8, Mac) and what internet browser they used.
They also get unique identifier information so they know if the yelper is real. So the same IP, same operating system, same browser and identifier information then yes.
However they may not be using that information and just punishing the owner for having people review his business. So many in one day at the wifi spot tells yelp that they must be up to something….yet having no real proof.
Yelp policy is that you can’t bribe or ask for reviews in an unethical way. So there is more to it than the initial story.
Great job on what you and your team produced.
This is why we warn clients to NOT attempt to help clients with reviewing on yelp. Just like Google and their SEO guidelines YELP wants the behavior of the online reviewer to behave a certain way and not to come across suspect.
You should have reviews on YELP but there is a system that will get more of them showing and not get your business blacklisted. Contact us for free help on this.